Recover patient receivables without the staff burnout.
53.6% of patients now sit on high-deductible plans. EchoLogix automates compliant patient outreach, payment capture, and balance resolution — 24/7, in every channel.
Why most teams struggle today
- Growing patient balances on high-deductible plans
- Staff burnout from repetitive A/R outreach
- Compliance complexity (HIPAA, TCPA, state rules)
- Cash flow that whipsaws with payer cycles
Imagine your operation with...
- Compassionate, automated patient outreach that actually pays
- Self-service payment plans across voice, SMS, and chat
- Automatic balance resolution before the next visit
- HIPAA-compliant identity verification at every step
From kickoff to production in under 14 days
We do the heavy lift: integrations, voice tuning, scripting, and compliance configuration. Your team approves and ships.
We learn your client portfolio, channel mix, and compliance constraints in a single working session.
We configure voices, scripts, channels, integrations, and per-client rulesets — no templates, your stack.
Pilot live in under 14 days. Scale across clients without adding IT or call-center headcount.
Stitching every channel together
EchoLogix synchronizes outreach across voice, SMS, email, and chat — switching automatically based on consumer preference, intent, and the rules of your client.
Compassionate, compliant reminders that recover balances without a collector tone.
Patients negotiate and confirm plans by voice or SMS — no portal login required.
Settle prior balances before the next appointment, automatically.
Verify eligibility and benefits across payers without staff calls.
Patients ask 'what is this charge?' and get an explanation grounded in their EOB.
Reschedule, confirm, and route to live staff when empathy is needed.
Pre-qualify patients for assistance programs to reduce write-offs.
HIPAA-compliant identity verification and Mini-Miranda where required.
See your savings — and the cost of waiting
Move the sliders. Numbers update live. Defaults match a typical healthcare portfolio — change anything to model your own.
Every 30 days of delay leaves $371,638 on the table that EchoLogix could be recovering. Industry benchmark: a typical healthcare provider loses $12388 per day in unrealized revenue and avoidable labor.
Plugs into the systems you already run
Native connectors for the EMR, RCM, and clearinghouse stack. Standards-based fallback for everything else (HL7 v2 / FHIR / SFTP / REST).
Built for the legal and security review
Every regulated industry buys on trust. EchoLogix ships with the certifications, controls, and evidence packets your security and compliance teams need to sign.
Per-client rulesets enforced at runtime — call windows, disclosures, retry caps, channel preferences.
Sensitive identifiers tokenized at the edge. Models never see raw PII or PHI.
Every interaction recorded, transcribed, and indexed with regulator-grade retention.
US, EU, and IN residency options. SSO via SAML / OIDC, customer-managed encryption keys.
Answers from the healthcare buying committee
Stop leaving revenue and trust on the table.
Industry leaders are already seeing 10× ROI on inbound and 30–60% lift on outbound. The cost of waiting is real — and growing every day.